Customer Service ROAD LAMBORGHINI
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PRIVACY POLICY
At Road Lamborghini Parts, we take the protection of your personal data very seriously. This privacy policy explains what information we collect, why we collect it, how we use it, and your rights in this regard.
1. Data Controller
The data controller responsible for processing your personal data is:
Road Lamborghini Parts
15 Avenue des Champs-Élysées, 75008 Paris, France
contact@roadlamborghiniparts.com
+33 1 23 45 67 89
2. Data We Collect
We may collect the following data:
• Identification information: last name, first name, email address, mailing address, phone number
• Order information: products purchased, amount, delivery method, payment method
• Browsing information: IP address, browser type, pages visited, duration of visit (via cookies)
• Communication history: communications with our customer service (emails, phone calls)
3. Purposes of processing
We use your personal data to:
| Purpose | Legal basis |
|---|---|
| Traitement et exécution de vos commandes | Performance of the Contract |
| Delivery Management Performance of the Contract |
|
| Envoi de confirmations et factures | Exécution du contrat |
| Service client et gestion des réclamations | Intérêt légitime |
| Envoi d'offres commerciales (avec votre consentement) | Consentement |
| Amélioration de notre Site Web | Intérêt légitime |
| Prévention de la fraude | Obligation légale |
4. Retention Period
Your personal data is retained for no longer than is necessary for the purposes for which it was collected:
• Customer account data: 3 years from the last activity
• Order data: 5 years (accounting and tax requirements)
• Credit card data: never stored (secure payment processed by our service providers)
• Browsing data (cookies): 13 months maximum
5. Recipients of the data
We share your data only with the following third parties:
• Delivery service providers (carriers) for the delivery of your packages
• Secure payment providers (Stripe, PayPal, etc.)
• Shopify website host
• Accounting and legal services, if applicable
We never sell your personal data to third parties.
6. Transfers outside the EU
Your data may be transferred to countries outside the European Union (notably via Shopify or PayPal). These transfers are governed by standard contractual clauses approved by the European Commission, ensuring an adequate level of protection.
7. Your rights
In accordance with the General Data Protection Regulation (GDPR) and the French “Data Protection Act,” you have the following rights:
• Right of access: to obtain confirmation as to whether or not your data is being processed and to access it
• Right to rectification: to have your inaccurate or incomplete data corrected
• Right to erasure (“right to be forgotten”): to have your data deleted
• Right to restriction: to restrict the processing of your data
• Right to data portability: to receive your data in a structured format
• Right to object: to object to the processing of your data on legitimate grounds
• Right to withdraw your consent at any time (for processing based on consent)
To exercise these rights, contact us at: contact@roadlamborghiniparts.com or by mail at the address above. We will respond within one month.
If you believe your rights have not been respected, you have the right to file a complaint with the CNIL (3 place de Fontenoy, 75007 Paris, www.cnil.fr).
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or disclosure. Our payments are secured by SSL/TLS encryption.
9. Changes to the Policy
We may modify this privacy policy at any time. The current version is the one available on our Website. In the event of a substantial change, we will notify you by email or via a notice on the site.
Last updated: May 6, 2026
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| Product | SKU | Description | Collection | Availability | Product type | Other details |
|---|